Patients are required to pay for their appointments. Unfortunately, the practice doesn’t provide direct billing.
Please inform the team when booking that you would like to use an insurance provider. To claim against your policy, we need to ensure we have a provider agreement in place.
We’ll issue a paid receipt (pdf), enabling you to claim the amount back from your insurance provider in line with your policy.
This policy has been in place since 2017 due to lengthy payment processes and mistakes, which has left the practice with considerable unpaid administration costs.
We hope you understand that patients all have vastly different policies, which inevitably leaves the practice dealing with policy excesses and partial payments that frankly have nothing to do with us.